FAQ
Modify/Cancel Your Order
You can add or delete products from your cart, as long as your order has not been finalised.
If you wish to modify your order after it has been finalised, please email us at: hello@danielleroyer.com
Please note that an order can be cancelled within the following hour it has been placed.
If you wish to change the delivery address, please get in touch: hello@danielleroyer.com or Contact Us
Shipping Fees
Include tracked shipping:
Orders under £50: £14.99
Orders above £50: Free
Deliveries and Tariffs
For US customers, please note that all prices displayed are the final price; we cover all tariffs in line with Royal Mail guidelines.
Delivery Times
All orders are shipped using tracked services within 2 weeks of purchase. If your order is urgent please get in touch.
Returns
You can return your order within 14 days after receiving it and choose between a full refund or a credit note. Before returning your order, you may contact us at hello@danielleroyer.com or Contact Us, and specify your name, phone number, order number and the reason for return.
Please kindly note that each product must be returned complete (packaging and accessories), in pristine condition, and unworn. For more information, please check our Terms of Service.
Customised pieces cannot be returned or exchanged.
Anything Else